Terms of Service

By accessing or using the website hireservicenowdevelopers.com (the "Site") and the services provided by Hire ServiceNow Developers ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). Our company is registered and headquartered at 21st Floor, 1 Vanderbilt Ave, New York, NY 10017, United States.

If you do not agree to these Terms, you must not access or use our Site or services. We reserve the right to update these Terms at any time. Continued use of our services following notification of changes constitutes your acceptance of those changes.

These Terms apply to all visitors, users, clients, and other parties who access or use our services.

Hire ServiceNow Developers provides ServiceNow talent acquisition and staffing services, including:

We act as an intermediary between clients seeking ServiceNow talent and professionals available for hire. We do not guarantee specific outcomes from any ServiceNow implementation performed by developers sourced through our platform.

To use our services, you must:

By using our services, you represent and warrant that you meet all eligibility requirements. We reserve the right to verify your eligibility and suspend or terminate accounts that do not meet these requirements.

As a client using our staffing services, you agree to:

We offer three primary engagement models:

Hourly Engagements: Clients are billed for actual hours worked by the assigned ServiceNow developer. Time tracking is conducted using agreed-upon tools. Invoices are issued weekly or bi-weekly as agreed.

Monthly Retainer: Clients engage a dedicated ServiceNow developer on a monthly basis. The monthly fee covers a set number of hours (typically 160 hours). Invoices are issued at the beginning of each month.

Fixed-Cost Projects: Clients and we agree on a defined scope, deliverables, milestones, and total project fee. Payment is typically structured as: 30% upfront, 40% at mid-project milestone, and 30% upon completion.

Pricing: All rates are quoted in US Dollars (USD). The Cost Calculator on our website provides indicative estimates only; actual pricing is determined through formal proposals. Rates may vary based on developer experience, module specialization, engagement duration, and market conditions.

Taxes: Quoted rates do not include applicable taxes. Clients are responsible for any applicable sales tax, VAT, GST, or other taxes in their jurisdiction.

Payment Due Dates: Payment is due within 15 days of invoice date for ongoing engagements and as specified in project contracts for fixed-cost arrangements.

Late Payments: Invoices not paid within 30 days of the due date will accrue interest at the rate of 1.5% per month on the outstanding balance.

Suspension: We reserve the right to suspend services if payments are more than 30 days overdue.

Disputes: Payment disputes must be raised in writing within 10 business days of invoice receipt. Undisputed portions of invoices remain due on the original terms.

Refunds: For monthly retainer engagements, we do not provide refunds for partial months. For fixed-cost projects, refunds are governed by the specific project contract terms and milestone completion.

Currency: All payments are made in US Dollars unless otherwise agreed in writing.

Client-Owned Work Product: All work product, code, configurations, documentation, and other deliverables created by ServiceNow developers specifically for a client's project ("Work Product") are owned by the client upon full payment of all fees owed.

Pre-Existing IP: Developers may use pre-existing tools, frameworks, templates, and proprietary methodologies ("Pre-Existing IP") in performing services. Pre-Existing IP remains the property of the developer or the Company and is licensed to the client on a non-exclusive basis for the purposes of the engagement.

Company Website and Content: All content on our website, including text, graphics, logos, images, and software, is the property of Hire ServiceNow Developers and is protected by US and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

Feedback: Any feedback, suggestions, or ideas you provide to us may be used by us without restriction or compensation.

Both parties agree to keep confidential all non-public information disclosed during the course of an engagement, including business processes, technical architecture, pricing, and personnel details.

Confidentiality obligations do not apply to information that: (a) is or becomes publicly known through no breach of these Terms; (b) was in the receiving party's possession prior to disclosure; (c) is independently developed without reference to the confidential information; or (d) is required to be disclosed by law or court order.

Confidentiality obligations survive termination of any engagement for a period of three (3) years.

All developers placed through our platform are required to sign Non-Disclosure Agreements (NDAs) before accessing client systems or information.

Our Representations: We represent that:

Client Representations: Clients represent that:

Disclaimer: OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." WE MAKE NO WARRANTY THAT SPECIFIC BUSINESS OUTCOMES WILL BE ACHIEVED THROUGH THE DEPLOYMENT OF ANY SERVICENOW DEVELOPER. WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HIRE SERVICENOW DEVELOPERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OUR SERVICES.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING UNDER THESE TERMS SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO US IN THE THREE (3) MONTHS PRECEDING THE CLAIM.

THESE LIMITATIONS APPLY REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Some jurisdictions do not allow the exclusion or limitation of certain types of damages, so some of the above limitations may not apply to you.

You agree to indemnify, defend, and hold harmless Hire ServiceNow Developers, its officers, directors, employees, agents, and successors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

Client Termination of Hourly/Monthly Engagements: Clients may terminate an engagement by providing 14 days written notice to admin@hireservicenowdevelopers.com. The client remains obligated to pay for all work performed up to the effective termination date.

Client Termination of Fixed-Cost Projects: Termination of fixed-cost projects is governed by the specific project contract. Early termination fees may apply.

Our Right to Terminate: We reserve the right to immediately terminate services if a client: (a) fails to pay invoices; (b) violates these Terms; (c) creates a hostile or abusive environment for our developers; or (d) engages in fraudulent or illegal activity.

Effect of Termination: Upon termination, all licenses granted under these Terms cease. Provisions relating to confidentiality, intellectual property, payment obligations, indemnification, limitation of liability, and dispute resolution survive termination.

Informal Resolution: In the event of a dispute, the parties agree to first attempt to resolve it informally by contacting admin@hireservicenowdevelopers.com. We will make good faith efforts to resolve disputes within 30 days.

Mediation: If informal resolution fails, the parties agree to submit the dispute to non-binding mediation in New York, NY, before pursuing arbitration or litigation.

Governing Law: These Terms are governed by and construed in accordance with the laws of the State of New York, United States, without regard to conflict of law principles.

Jurisdiction: For matters not subject to arbitration, both parties submit to the exclusive jurisdiction of the state and federal courts located in New York County, New York.

Class Action Waiver: You agree that any dispute resolution proceedings will be conducted on an individual basis and not as a class action or representative proceeding.

Entire Agreement: These Terms, together with any applicable engagement agreements, project contracts, and NDAs, constitute the entire agreement between you and us regarding our services.

Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Waiver: Our failure to enforce any provision of these Terms will not constitute a waiver of that provision.

Force Majeure: Neither party shall be liable for delays or failures in performance resulting from causes beyond their reasonable control, including natural disasters, governmental actions, internet outages, or pandemics.

Assignment: You may not assign your rights under these Terms without our prior written consent. We may assign our rights to any successor in interest.

Notices: All notices under these Terms must be in writing and sent to admin@hireservicenowdevelopers.com or to our registered address.

Contact: For any questions about these Terms, contact us at admin@hireservicenowdevelopers.com or at 21st Floor, 1 Vanderbilt Ave, New York, NY 10017, United States.