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Privacy Policy

Last Updated: January 15, 2025

1. Introduction

Hire ServiceNow Developers ("we," "our," or "us"), headquartered at 21st Floor, 1 Vanderbilt Ave, New York, NY 10017, United States, is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hireservicenowdevelopers.com and use our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site. If you have questions or concerns, contact us at admin@hireservicenowdevelopers.com.

2. Information We Collect

We collect information you provide directly to us and information collected automatically.

Information You Provide:

  • Name, email address, phone number, and company name when you fill out contact or hiring request forms
  • Professional details such as job title and industry when relevant to your hiring inquiry
  • Communications you send us, including emails and messages through our website
  • Information submitted through our Cost Calculator, including budget ranges and project requirements
  • Information Collected Automatically:

  • Log data including your IP address, browser type, pages visited, and time spent on our site
  • Device information including hardware model, operating system, and unique device identifiers
  • Cookies and similar tracking technologies (see our Cookie section below)
  • Analytics data through tools like Google Analytics
  • Information from Third Parties:

  • Professional information from LinkedIn or other professional networks if you connect or share with us
  • Referral information if you were referred to us by a partner or existing client
  • 3. How We Use Your Information

    We use the information we collect for the following purposes:

  • Providing Services: To match you with appropriate ServiceNow developers based on your requirements, and to facilitate the hiring process
  • Communication: To respond to your inquiries, send you developer profiles, and provide project updates
  • Service Improvement: To understand how our services are used and improve them accordingly
  • Marketing: To send you relevant information about our ServiceNow staffing services, with your consent where required
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes
  • Safety and Security: To detect, prevent, and address technical issues and fraudulent activities
  • Analytics: To analyze usage patterns and optimize our website performance
  • Business Operations: For billing, invoicing, and contract management purposes
  • 4. How We Share Your Information

    We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

    With ServiceNow Developers: When you initiate a hiring request, we share relevant details with candidate developers to assess fit. Developers are bound by confidentiality agreements.

    Service Providers: We work with third-party vendors who assist us in operating our website, conducting business, and serving you (e.g., email platforms, CRM systems, payment processors). These parties have access to your information only as necessary to perform their functions and are obligated to maintain confidentiality.

    Business Transfers: If we merge with, are acquired by, or sell assets to another company, your information may be transferred as part of that transaction.

    Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental authority, or to protect our rights, property, or safety.

    With Your Consent: We may share your information for other purposes with your explicit consent.

    5. Data Retention

    We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

  • Contact form submissions are retained for 3 years from the date of submission
  • Active client data is retained for the duration of the business relationship plus 7 years
  • Job applicant data (developer profiles) is retained for 2 years unless consent is renewed
  • Website analytics data is retained for 26 months
  • Financial and billing records are retained for 7 years in compliance with US tax regulations
  • You may request deletion of your data at any time by contacting admin@hireservicenowdevelopers.com.

    6. Cookies and Tracking Technologies

    We use cookies and similar tracking technologies to enhance your experience on our website.

    Types of Cookies We Use:

  • Essential Cookies: Required for the website to function properly. These cannot be disabled.
  • Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics)
  • Preference Cookies: Remember your preferences and settings
  • Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness
  • Managing Cookies: You can control cookies through your browser settings. Note that disabling certain cookies may impact your experience on our site. You may also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

    7. Data Security

    We implement industry-standard security measures to protect your personal information:

  • SSL/TLS encryption for all data transmitted between your browser and our servers
  • Access controls limiting which employees can access personal data
  • Regular security audits and vulnerability assessments
  • Secure data storage with encryption at rest
  • Employee training on data protection and privacy practices
  • While we take all reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

    In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected individuals and relevant authorities as required by applicable law.

    8. Your Rights and Choices

    Depending on your location, you may have certain rights regarding your personal information:

    For US Residents (California — CCPA):

  • Right to know what personal information we collect, use, and share
  • Right to delete your personal information
  • Right to opt out of the "sale" of personal information (we do not sell data)
  • Right to non-discrimination for exercising your privacy rights
  • For EU/EEA Residents (GDPR):

  • Right of access to your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time
  • To Exercise Your Rights: Contact us at admin@hireservicenowdevelopers.com with your full name, email address, and description of your request. We will respond within 30 days.

    9. International Data Transfers

    We are headquartered in the United States and our ServiceNow developers are located globally, including in India, Latin America, and Europe. When you use our services, your information may be transferred to and processed in countries other than your own.

    We ensure that such transfers comply with applicable data protection laws. For transfers from the European Economic Area, we use appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.

    By using our services, you consent to the transfer of your information to the United States and other countries as described in this policy.

    10. Children's Privacy

    Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at admin@hireservicenowdevelopers.com and we will promptly delete such information.

    11. Third-Party Links

    Our website may contain links to third-party websites. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies before providing any personal information.

    12. Changes to This Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or through a prominent notice on our website.

    We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

    13. Contact Us

    If you have questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us:

    Email: admin@hireservicenowdevelopers.com

    Address: 21st Floor, 1 Vanderbilt Ave, New York, NY 10017, United States

    We will respond to your inquiry within 5 business days.

    Have questions about our privacy practices?

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